Support
We're here to help. Reach out anytime.
Email Support
For account issues, billing questions, bug reports, or feature requests — email us and we'll get back to you within 24 hours.
support@mainto.aiMaia AI Assistant
Signed-in users can chat with Maia, our AI assistant, for instant help with compliance questions, vendor lookups, work order management, and navigating the platform. Available in the web dashboard and iOS app.
Help Center
Browse our in-app documentation for step-by-step guides on properties, building systems, service records, vendors, work orders, compliance tracking, reports, and more. Available after signing in.
Frequently Asked Questions
What platforms is Mainto available on?
Mainto is available as a web application at mainto.ai and as a native iOS app on the App Store. Both platforms sync in real time — changes made on one appear instantly on the other.
How do I reset my password?
Click “Forgot password?” on the sign-in page and enter your email. You'll receive a reset link within a few minutes. If you don't see it, check your spam folder.
Can I export my data?
Yes. You can export your properties, service records, compliance data, and vendor information from the Settings page in the web dashboard at any time.
How do I cancel my subscription?
Go to Settings → Billing in the web dashboard and click “Manage Subscription.” You can cancel anytime. Your data is retained for 30 days after cancellation in case you want to reactivate.
How do I contact you about a privacy concern?
Email us at info@mainto.ai for any privacy-related questions. See our Privacy Policy for full details on how we handle your data.